{"id":1459,"date":"2021-12-14T08:54:44","date_gmt":"2021-12-14T08:54:44","guid":{"rendered":"https:\/\/topviecquanly.vn\/blog\/?p=1459"},"modified":"2021-12-14T09:15:31","modified_gmt":"2021-12-14T09:15:31","slug":"truong-bo-phan-le-tan-la-gi","status":"publish","type":"post","link":"https:\/\/topviecquanly.vn\/blog\/truong-bo-phan-le-tan-la-gi\/","title":{"rendered":"Tr\u01b0\u1edfng b\u1ed9 ph\u1eadn l\u1ec5 t\u00e2n l\u00e0 g\u00ec? Vai tr\u00f2 c\u1ee7a tr\u01b0\u1edfng b\u1ed9 ph\u1eadn l\u1ec5 t\u00e2n kh\u00e1ch s\u1ea1n"},"content":{"rendered":"\n<p>Du l\u1ecbch ph\u00e1t tri\u1ec3n c\u00e1c ng\u00e0nh nh\u00e0 h\u00e0ng, kh\u00e1ch s\u1ea1n tr\u1edf th\u00e0nh xu th\u1ebf cho nhi\u1ec1u c\u00e1c b\u1ea1n tr\u1ebb n\u0103ng \u0111\u1ed9ng. Tr\u01b0\u1edfng ph\u00f2ng l\u1ec5 t\u00e2n tr\u1edf th\u00e0nh v\u1ecb tr\u00ed \u0111\u01b0\u1ee3c s\u0103n \u0111\u00f3n h\u01a1n bao gi\u1edd h\u1ebft. Th\u1ebf nh\u01b0ng li\u1ec7u b\u1ea1n \u0111\u00e3 th\u1ef1c s\u1ef1 hi\u1ec3u kh\u00e1i ni\u1ec7m tr\u01b0\u1edfng b\u1ed9 ph\u1eadn l\u1ec5 t\u00e2n l\u00e0 g\u00ec? Vai tr\u00f2 c\u1ee7a tr\u01b0\u1edfng b\u1ed9 ph\u1eadn l\u1ec5 t\u00e2n l\u00e0 g\u00ec? C\u00f4ng vi\u1ec7c c\u1ee7a tr\u01b0\u1edfng b\u1ed9 ph\u1eadn l\u1ec5 t\u00e2n ra sao hay ch\u01b0a? C\u00f9ng <strong><a href=\"https:\/\/topviecquanly.vn\/\">topviecquanly.vn<\/a><\/strong> t\u00ecm hi\u1ec3u ngay trong b\u00e0i vi\u1ebft d\u01b0\u1edbi \u0111\u00e2y nh\u00e9!<\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_50 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\">M\u1ee5c L\u1ee5c<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\" role=\"button\"><label for=\"item-69e203e7081a9\" aria-hidden=\"true\"><span style=\"display: flex;align-items: center;width: 35px;height: 30px;justify-content: center;direction:ltr;\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 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l\u00e0 g\u00ec?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/topviecquanly.vn\/blog\/truong-bo-phan-le-tan-la-gi\/#Mo_ta_cong_viec_cua_truong_bo_phan_le_tan\" title=\"M\u00f4 t\u1ea3 c\u00f4ng vi\u1ec7c c\u1ee7a tr\u01b0\u1edfng b\u1ed9 ph\u1eadn l\u1ec5 t\u00e2n&nbsp;\">M\u00f4 t\u1ea3 c\u00f4ng vi\u1ec7c c\u1ee7a tr\u01b0\u1edfng b\u1ed9 ph\u1eadn l\u1ec5 t\u00e2n&nbsp;<\/a><ul class='ez-toc-list-level-3'><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/topviecquanly.vn\/blog\/truong-bo-phan-le-tan-la-gi\/#Dieu_phoi_cong_viec_nhan_vien_trong_bo_phan_le_tan\" title=\"\u0110i\u1ec1u ph\u1ed1i c\u00f4ng vi\u1ec7c nh\u00e2n vi\u00ean trong b\u1ed9 ph\u1eadn l\u1ec5 t\u00e2n\">\u0110i\u1ec1u ph\u1ed1i c\u00f4ng vi\u1ec7c nh\u00e2n vi\u00ean trong b\u1ed9 ph\u1eadn l\u1ec5 t\u00e2n<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/topviecquanly.vn\/blog\/truong-bo-phan-le-tan-la-gi\/#Giu_trong_trach_don_tiep_khach_VIP_khach_doan_khach_trung_thanh_va_khach_o_dai_han\" title=\"Gi\u1eef tr\u1ecdng tr\u00e1ch \u0111\u00f3n ti\u1ebfp kh\u00e1ch VIP, kh\u00e1ch \u0111o\u00e0n, kh\u00e1ch trung th\u00e0nh v\u00e0 kh\u00e1ch \u1edf d\u00e0i h\u1ea1n\">Gi\u1eef tr\u1ecdng tr\u00e1ch \u0111\u00f3n ti\u1ebfp kh\u00e1ch VIP, kh\u00e1ch \u0111o\u00e0n, kh\u00e1ch trung th\u00e0nh v\u00e0 kh\u00e1ch \u1edf d\u00e0i h\u1ea1n<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/topviecquanly.vn\/blog\/truong-bo-phan-le-tan-la-gi\/#Xu_ly_cac_yeu_cau_phan_nan_khieu_nai_cua_khach_hang\" title=\"X\u1eed l\u00fd c\u00e1c y\u00eau c\u1ea7u, ph\u00e0n n\u00e0n, khi\u1ebfu n\u1ea1i c\u1ee7a kh\u00e1ch h\u00e0ng\">X\u1eed l\u00fd c\u00e1c y\u00eau c\u1ea7u, ph\u00e0n n\u00e0n, khi\u1ebfu n\u1ea1i c\u1ee7a kh\u00e1ch h\u00e0ng<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/topviecquanly.vn\/blog\/truong-bo-phan-le-tan-la-gi\/#Chiu_trach_nhiem_tuyen_dung_nhan_su_phong_ban\" title=\"Ch\u1ecbu tr\u00e1ch nhi\u1ec7m tuy\u1ec3n d\u1ee5ng nh\u00e2n s\u1ef1 ph\u00f2ng ban\">Ch\u1ecbu tr\u00e1ch nhi\u1ec7m tuy\u1ec3n d\u1ee5ng nh\u00e2n s\u1ef1 ph\u00f2ng ban<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/topviecquanly.vn\/blog\/truong-bo-phan-le-tan-la-gi\/#Dao_tao_boi_duong_nhan_su_tiem_nang\" title=\"\u0110\u00e0o t\u1ea1o, b\u1ed3i d\u01b0\u1ee1ng nh\u00e2n s\u1ef1 ti\u1ec1m n\u0103ng\">\u0110\u00e0o t\u1ea1o, b\u1ed3i d\u01b0\u1ee1ng nh\u00e2n s\u1ef1 ti\u1ec1m n\u0103ng<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/topviecquanly.vn\/blog\/truong-bo-phan-le-tan-la-gi\/#Mot_so_cong_viec_khac_cua_truong_bo_phan_le_tan\" title=\"M\u1ed9t s\u1ed1 c\u00f4ng vi\u1ec7c kh\u00e1c c\u1ee7a tr\u01b0\u1eddng b\u1ed9 ph\u1eadn l\u1ec5 t\u00e2n\">M\u1ed9t s\u1ed1 c\u00f4ng vi\u1ec7c kh\u00e1c c\u1ee7a tr\u01b0\u1eddng b\u1ed9 ph\u1eadn l\u1ec5 t\u00e2n<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/topviecquanly.vn\/blog\/truong-bo-phan-le-tan-la-gi\/#Thu_nhap_va_yeu_cau_doi_voi_vi_tri_truong_bo_phan_le_tan_la_gi\" title=\"Thu nh\u1eadp v\u00e0 y\u00eau c\u1ea7u \u0111\u1ed1i v\u1edbi v\u1ecb tr\u00ed tr\u01b0\u1edfng b\u1ed9 ph\u1eadn l\u1ec5 t\u00e2n l\u00e0 g\u00ec?\">Thu nh\u1eadp v\u00e0 y\u00eau c\u1ea7u \u0111\u1ed1i v\u1edbi v\u1ecb tr\u00ed tr\u01b0\u1edfng b\u1ed9 ph\u1eadn l\u1ec5 t\u00e2n l\u00e0 g\u00ec?<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Truong_bo_phan_le_tan_la_gi\"><\/span><strong>Tr\u01b0\u1edfng b\u1ed9 ph\u1eadn l\u1ec5 t\u00e2n l\u00e0 g\u00ec?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Tr\u01b0\u1edfng b\u1ed9 ph\u1eadn l\u1ec5 t\u00e2n l\u00e0 g\u00ec? \u0110\u00e2y l\u00e0 ng\u01b0\u1eddi ch\u1ecbu tr\u00e1ch nhi\u1ec7m qu\u1ea3n l\u00fd to\u00e0n b\u1ed9 ho\u1ea1t \u0111\u1ed9ng c\u1ee7a b\u1ed9 ph\u1eadn l\u1ec5 t\u00e2n theo \u0111\u00fang ti\u00eau chu\u1ea9n v\u1ec1 ch\u1ea5t l\u01b0\u1ee3ng c\u1ee7a kh\u00e1ch s\u1ea1n h\u01b0\u1edbng t\u1edbi. Tr\u00e1ch nhi\u1ec7m \u0111\u00f3 s\u1ebd bao g\u1ed3m nhi\u1ec7m v\u1ee5 x\u00e2y d\u1ef1ng quy tr\u00ecnh, ph\u00e2n c\u00f4ng, \u0111\u00e1nh gi\u00e1 hi\u1ec7u qu\u1ea3 c\u00f4ng vi\u1ec7c ,\u0111\u00f3n ti\u1ebfp kh\u00e1ch VIP, kh\u00e1ch trung th\u00e0nh, kh\u00e1ch \u0111o\u00e0n,.. k\u1ebft h\u1ee3p v\u1edbi h\u1ed7 tr\u1ee3, x\u1eed l\u00fd c\u00e1c th\u1eafc m\u1eafc, ph\u00e0n n\u00e0n c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 tuy\u1ec3n d\u1ee5ng nh\u00e2n s\u1ef1.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"449\" src=\"https:\/\/topviecquanly.vn\/blog\/wp-content\/uploads\/2021\/12\/image-48.jpeg\" alt=\"tr\u01b0\u1edfng b\u1ed9 ph\u1eadn l\u1ec5 t\u00e2n l\u00e0 g\u00ec 4\" class=\"wp-image-1460\" srcset=\"https:\/\/topviecquanly.vn\/blog\/wp-content\/uploads\/2021\/12\/image-48.jpeg 800w, https:\/\/topviecquanly.vn\/blog\/wp-content\/uploads\/2021\/12\/image-48-713x400.jpeg 713w, https:\/\/topviecquanly.vn\/blog\/wp-content\/uploads\/2021\/12\/image-48-768x431.jpeg 768w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><figcaption> <em>Kh\u00e1i ni\u1ec7m tr\u01b0\u1edfng b\u1ed9 ph\u1eadn tr\u01b0\u1edfng b\u1ed9 ph\u1eadn l\u1ec5 t\u00e2n l\u00e0 g\u00ec?<\/em> <\/figcaption><\/figure><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Mo_ta_cong_viec_cua_truong_bo_phan_le_tan\"><\/span><strong>M\u00f4 t\u1ea3 c\u00f4ng vi\u1ec7c c\u1ee7a tr\u01b0\u1edfng b\u1ed9 ph\u1eadn l\u1ec5 t\u00e2n&nbsp;<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>L\u00e0 ng\u01b0\u1eddi \u0111\u1ee9ng \u0111\u1ea7u m\u1ed9t b\u1ed9 ph\u1eadn tr\u01b0\u1edfng b\u1ed9 ph\u1eadn l\u1ec5 t\u00e2n ph\u1ea3i \u0111\u1ea3m nhi\u1ec7m nhi\u1ec1u c\u00f4ng vi\u1ec7c kh\u00e1c nhau. V\u1eady vai tr\u00f2 c\u1ee7a tr\u01b0\u1edfng b\u1ed9 ph\u1eadn l\u1ec5 t\u00e2n kh\u00e1ch s\u1ea1n l\u00e0 g\u00ec, c\u00f9ng ch\u00fang m\u00ecnh t\u00ecm hi\u1ec3u nh\u00e9!<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Dieu_phoi_cong_viec_nhan_vien_trong_bo_phan_le_tan\"><\/span><strong>\u0110i\u1ec1u ph\u1ed1i c\u00f4ng vi\u1ec7c nh\u00e2n vi\u00ean trong b\u1ed9 ph\u1eadn l\u1ec5 t\u00e2n<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>C\u00f4ng vi\u1ec7c quan tr\u1ecdng \u0111\u1ea7u ti\u00ean m\u00e0 tr\u01b0\u1edfng b\u1ed9 ph\u1eadn c\u1ea7n l\u00e0m ch\u00ednh l\u00e0 th\u1ef1c hi\u1ec7n \u0111i\u1ec1u ph\u1ed1i b\u1ed9 ph\u1eadn m\u00e0 m\u00ecnh qu\u1ea3n l\u00fd, c\u1ee5 th\u1ec3 nh\u01b0 sau:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>L\u00ean k\u1ebf ho\u1ea1ch tri\u1ec3n khai th\u1ef1c hi\u1ec7n t\u1ea5t c\u1ea3 nhi\u1ec7m v\u1ee5 c\u1ee7a b\u1ed9 ph\u1eadn.<\/li><li>T\u1ed5 ch\u1ee9c ph\u00e2n c\u00f4ng c\u00f4ng vi\u1ec7c cho m\u1ecdi ng\u01b0\u1eddi trong b\u1ed9 ph\u1eadn.<\/li><li>S\u00e1t sao trong vi\u1ec7c ki\u1ec3m tra gi\u00e1 ph\u00f2ng tr\u00ean h\u1ec7 th\u1ed1ng \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o th\u00f4ng tin \u0111\u01b0\u1ee3c r\u00f5 r\u00e0ng, ch\u00ednh x\u00e1c.<\/li><li>Trang ph\u1ee5c, t\u00e1c ph\u00f2ng v\u00e0 th\u00e1i \u0111\u1ed9 ph\u1ee5c v\u1ee5 c\u1ee7a nh\u00e2n vi\u00ean l\u1ec5 t\u00e2n l\u00e0 ch\u00eca kh\u00f3a doanh thu cho t\u1ea5t c\u1ea3 kh\u00e1ch s\u1ea1n. Do v\u1eady h\u00e3y \u0111\u1ea3m b\u1ea3o nh\u1eefng y\u1ebfu t\u1ed1 n\u00e0y \u0111ang \u0111i theo \u0111\u00fang m\u1ee5c ti\u00eau.<\/li><li>\u0110\u1ed1c th\u00fac k\u1ebft h\u1ee3p ki\u1ec3m tra, \u0111\u00e1nh gi\u00e1&nbsp; k\u1ebft qu\u1ea3 ho\u1ea1t \u0111\u1ed9ng c\u1ee7a t\u1eebng c\u00e1 nh\u00e2n trong b\u1ed9 ph\u1eadn.<\/li><\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Giu_trong_trach_don_tiep_khach_VIP_khach_doan_khach_trung_thanh_va_khach_o_dai_han\"><\/span><strong>Gi\u1eef tr\u1ecdng tr\u00e1ch \u0111\u00f3n ti\u1ebfp kh\u00e1ch VIP, kh\u00e1ch \u0111o\u00e0n, kh\u00e1ch trung th\u00e0nh v\u00e0 kh\u00e1ch \u1edf d\u00e0i h\u1ea1n<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>V\u1edbi c\u00f4ng vi\u1ec7c n\u00e0y tr\u01b0\u1edfng b\u1ed9 ph\u1eadn l\u1ec5 s\u1ebd th\u1ef1c hi\u1ec7n nh\u01b0 sau:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Khi nh\u1eadn nhi\u1ec7m v\u1ee5 \u0111\u00f3n ti\u1ebfp b\u1ea1n c\u1ea7n l\u00ean ph\u01b0\u01a1ng \u00e1n chu\u1ea9n b\u1ecb c\u00e1c c\u00f4ng t\u00e1c \u0111\u00f3n ti\u1ebfp kh\u00e1ch v\u00e0 h\u00e3y \u0111\u1ea3m b\u1ea3o n\u00f3 \u0111\u01b0\u1ee3c di\u1ec5n ra ho\u00e0n h\u1ea3o v\u00e0 ch\u1ec9n chu nh\u1ea5t c\u00f3 th\u1ec3.<\/li><li>Support nh\u00e2n vi\u00ean th\u1ef1c hi\u1ec7n c\u00e1c ho\u1ea1t \u0111\u1ed9ng ch\u00e0o \u0111\u00f3n, ph\u1ee5c v\u1ee5, ti\u1ec5n kh\u00e1ch VIP sao cho kh\u00e1ch h\u00e0ng c\u1ea3m th\u1ea5y tho\u1ea3i m\u00e1i v\u00e0 \u0111\u01b0\u1ee3c tr\u00e2n tr\u1ecdng nh\u1ea5t.<\/li><\/ul>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"496\" src=\"https:\/\/topviecquanly.vn\/blog\/wp-content\/uploads\/2021\/12\/image-49.jpeg\" alt=\"tr\u01b0\u1edfng b\u1ed9 ph\u1eadn l\u1ec5 t\u00e2n l\u00e0 g\u00ec 3\" class=\"wp-image-1461\" srcset=\"https:\/\/topviecquanly.vn\/blog\/wp-content\/uploads\/2021\/12\/image-49.jpeg 800w, https:\/\/topviecquanly.vn\/blog\/wp-content\/uploads\/2021\/12\/image-49-645x400.jpeg 645w, https:\/\/topviecquanly.vn\/blog\/wp-content\/uploads\/2021\/12\/image-49-768x476.jpeg 768w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><figcaption> <em>Nh\u1eadn nhi\u1ec7m v\u1ee5 \u0111\u00f3n ti\u1ebfp kh\u00e1ch\u00a0<\/em> <\/figcaption><\/figure><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Xu_ly_cac_yeu_cau_phan_nan_khieu_nai_cua_khach_hang\"><\/span><strong>X\u1eed l\u00fd c\u00e1c y\u00eau c\u1ea7u, ph\u00e0n n\u00e0n, khi\u1ebfu n\u1ea1i c\u1ee7a kh\u00e1ch h\u00e0ng<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Khi th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c n\u00e0y tr\u01b0\u1edfng ph\u00f2ng b\u1ed9 ph\u1eadn l\u1ec5 t\u00e2n c\u1ea7n ph\u1ea3i:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>\u0110\u1ee9ng sau \u0111\u1ec3 h\u1ed7 tr\u1ee3 nh\u00e2n vi\u00ean b\u1ed9 ph\u1eadn x\u1eed l\u00fd nh\u1eefng y\u00eau c\u1ea7u, ph\u00e0n n\u00e0n m\u00e0 h\u1ecd kh\u00f4ng th\u1ec3 t\u1ef1 m\u00ecnh gi\u1ea3i quy\u1ebft \u0111\u01b0\u1ee3c.<\/li><li>K\u1ebft h\u1ee3p \u0103n \u00fd v\u1edbi b\u1ed9 ph\u1eadn li\u00ean quan \u0111\u1ec3 gi\u1ea3i \u0111\u00e1p v\u00e0 gi\u1ea3i quy\u1ebft khi\u1ebfu n\u1ea1i mang t\u1edbi s\u1ef1 h\u00e0i l\u00f2ng cho kh\u00e1ch h\u00e0ng.<\/li><li>Kh\u00f4ng qu\u00ean ghi l\u1ea1i nh\u1eefng tr\u01b0\u1eddng h\u1ee3p ph\u00e0n n\u00e0n, khi\u1ebfu n\u1ea1i kh\u00f3 x\u1eed l\u00fd \u0111\u1ec3 h\u01b0\u1edbng d\u1eabn nh\u00e2n vi\u00ean&nbsp; x\u1eed l\u00fd khi g\u1eb7p l\u1ea1i t\u00ecnh hu\u1ed1ng t\u01b0\u01a1ng t\u1ef1 sau n\u00e0y.<\/li><\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Chiu_trach_nhiem_tuyen_dung_nhan_su_phong_ban\"><\/span><strong>Ch\u1ecbu tr\u00e1ch nhi\u1ec7m tuy\u1ec3n d\u1ee5ng nh\u00e2n s\u1ef1 ph\u00f2ng ban<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>L\u00e0 ng\u01b0\u1eddi n\u1eafm quy\u1ec1n sinh s\u00e1t \u1edf m\u1ed9t ph\u00f2ng ban th\u00ec quy\u1ec1n tuy\u1ec3n d\u1ee5ng ch\u1eafc ch\u1eafn c\u0169ng n\u1eb1m trong tay tr\u01b0\u1edfng b\u1ed9 ph\u1eadn l\u1ec5 t\u00e2n. C\u1ee5 th\u1ec3 c\u00f4ng vi\u1ec7c nh\u01b0 sau:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>L\u00ean k\u1ebf ho\u1ea1ch tuy\u1ec3n d\u1ee5ng nh\u00e2n s\u1ef1 trong tr\u01b0\u1eddng h\u1ee3p thi\u1ebfu nh\u00e2n s\u1ef1.<\/li><li>L\u00e0 ng\u01b0\u1eddi \u0111\u1ee9ng ra \u0111\u1ea1i di\u1ec7n tr\u1ef1c ti\u1ebfp ph\u1ecfng v\u1ea5n, tuy\u1ec3n ch\u1ecdn, \u0111\u00e0m ph\u00e1n ch\u1ebf \u0111\u1ed9 \u0111\u00e3i ng\u1ed9 cho nh\u00e2n vi\u00ean m\u1edbi.<\/li><\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Dao_tao_boi_duong_nhan_su_tiem_nang\"><\/span><strong>\u0110\u00e0o t\u1ea1o, b\u1ed3i d\u01b0\u1ee1ng nh\u00e2n s\u1ef1 ti\u1ec1m n\u0103ng<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<ul class=\"wp-block-list\"><li>L\u00ean k\u1ebf ho\u1ea1ch t\u1ed5 ch\u1ee9c c\u00e1c kh\u00f3a \u0111\u00e0o t\u1ea1o, b\u1ed3i d\u01b0\u1ee1ng chuy\u00ean s\u00e2u nh\u1eb1m n\u00e2ng cao nghi\u1ec7p v\u1ee5 cho nh\u00e2n s\u1ef1 trong b\u1ed9 ph\u1eadn sao cho hi\u1ec7u qu\u1ea3 nh\u1ea5t.<\/li><li>Th\u1ef1c hi\u1ec7n ph\u00e2n c\u00f4ng c\u00f4ng vi\u1ec7c h\u01b0\u1edbng d\u1eabn, \u0111\u00e0o t\u1ea1o nghi\u1ec7p v\u1ee5 cho nh\u00e2n vi\u00ean m\u1edbi.<\/li><\/ul>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"514\" src=\"https:\/\/topviecquanly.vn\/blog\/wp-content\/uploads\/2021\/12\/image-50.jpeg\" alt=\"tr\u01b0\u1edfng b\u1ed9 ph\u1eadn l\u1ec5 t\u00e2n l\u00e0 g\u00ec 2\" class=\"wp-image-1462\" srcset=\"https:\/\/topviecquanly.vn\/blog\/wp-content\/uploads\/2021\/12\/image-50.jpeg 800w, https:\/\/topviecquanly.vn\/blog\/wp-content\/uploads\/2021\/12\/image-50-623x400.jpeg 623w, https:\/\/topviecquanly.vn\/blog\/wp-content\/uploads\/2021\/12\/image-50-768x493.jpeg 768w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><figcaption> <em>L\u00ean k\u1ebf ho\u1ea1ch t\u1ed5 ch\u1ee9c c\u00e1c kh\u00f3a \u0111\u00e0o t\u1ea1o, b\u1ed3i d\u01b0\u1ee1ng nghi\u1ec7p v\u1ee5 cho nh\u00e2n vi\u00ean\u00a0<\/em> <\/figcaption><\/figure><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Mot_so_cong_viec_khac_cua_truong_bo_phan_le_tan\"><\/span><strong>M\u1ed9t s\u1ed1 c\u00f4ng vi\u1ec7c kh\u00e1c c\u1ee7a tr\u01b0\u1eddng b\u1ed9 ph\u1eadn l\u1ec5 t\u00e2n<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Ngo\u00e0i ra c\u00f4ng vi\u1ec7c c\u1ee7a tr\u01b0\u1edfng b\u1ed9 ph\u1eadn l\u1ec5 t\u00e2n kh\u00e1ch s\u1ea1n c\u00f2n c\u00f3:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Ki\u1ec3m tra nh\u1eadt k\u00fd c\u00f4ng vi\u1ec7c c\u1ee7a b\u1ed9 ph\u1eadn m\u00ecnh qu\u1ea3n l\u00fd \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o \u0111\u00fang ti\u1ebfn \u0111\u1ed9 v\u00e0 c\u00f4ng vi\u1ec7c \u0111\u01b0\u1ee3c ho\u00e0n th\u00e0nh t\u1ed1t nh\u1ea5t.<\/li><li>X\u00e2y d\u1ef1ng c\u00e1c bi\u1ec3u m\u1eabu c\u1ea7n thi\u1ebft cho qu\u00e1 tr\u00ecnh ho\u1ea1t \u0111\u1ed9ng c\u1ee7a b\u1ed9 ph\u1eadn.<\/li><li>H\u1ed7 tr\u1ee3 cho c\u00e1c ho\u1ea1t \u0111\u1ed9ng marketing c\u1ee7a kh\u00e1ch s\u1ea1n.<\/li><li>T\u00ecm ra ph\u01b0\u01a1ng \u00e1n x\u1eed l\u00fd, gi\u1ea3i quy\u1ebft k\u1ecbp th\u1eddi khi c\u00e1c t\u00ecnh hu\u1ed1ng kh\u1ea9n c\u1ea5p x\u1ea3y ra: b\u00e1o ch\u00e1y, m\u01b0a b\u00e3o, kh\u1ee7ng b\u1ed1\u2026<\/li><li>T\u1ea1o d\u1ef1ng, m\u1edf r\u1ed9ng m\u1ed1i quan h\u1ec7 t\u1ed1t \u0111\u1eb9p v\u1edbi nh\u00e2n vi\u00ean trong b\u1ed9 ph\u1eadn v\u00e0 v\u1edbi c\u00e1c ph\u00f2ng ban kh\u00e1c.<\/li><li>Tham gia \u0111\u1ea7y \u0111\u1ee7&nbsp; c\u00e1c h\u1ed9i ngh\u1ecb, h\u1ed9i th\u1ea3o, c\u00e1c kh\u00f3a \u0111\u00e0o t\u1ea1o v\u00e0 \u00e1c cu\u1ed9c h\u1ecdp v\u1edbi ban gi\u00e1m \u0111\u1ed1c kh\u00e1ch s\u1ea1n.<\/li><li>L\u00ean k\u1ebf ho\u1ea1ch h\u1ecdp \u0111\u1ecbnh k\u1ef3 \u0111\u1ec3 ph\u1ed5 bi\u1ebfn, tri\u1ec3n khai c\u00f4ng vi\u1ec7c, nh\u1eefng quy tr\u00ecnh, ch\u00ednh s\u00e1ch, thay \u0111\u1ed5i m\u1edbi c\u1ee7a kh\u00e1ch s\u1ea1n.<\/li><li>H\u1ed7 tr\u1ee3 ban gi\u00e1m \u0111\u1ed1c trong c\u00e1c c\u00f4ng vi\u1ec7c li\u00ean quan v\u00e0 nh\u1eefng c\u00f4ng vi\u1ec7c kh\u00e1c khi \u0111\u01b0\u1ee3c gi\u00e1m \u0111\u1ed1c, ch\u1ee7 \u0111\u1ea7u t\u01b0 y\u00eau c\u1ea7u.<\/li><li>L\u00e0m b\u00e1o c\u00e1o theo quy \u0111\u1ecbnh c\u1ee7a kh\u00e1ch s\u1ea1n v\u00e0 n\u1ed9p l\u1ea1i ban l\u00e3nh \u0111\u1ea1o theo tu\u1ea7n, th\u00e1ng, qu\u00fd.<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Thu_nhap_va_yeu_cau_doi_voi_vi_tri_truong_bo_phan_le_tan_la_gi\"><\/span><strong>Thu nh\u1eadp v\u00e0 y\u00eau c\u1ea7u \u0111\u1ed1i v\u1edbi v\u1ecb tr\u00ed tr\u01b0\u1edfng b\u1ed9 ph\u1eadn l\u1ec5 t\u00e2n l\u00e0 g\u00ec?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>V\u1edbi tr\u00e1ch nhi\u1ec7m cao nh\u01b0 v\u1eady th\u00ec m\u1ee9c l\u01b0\u01a1ng c\u1ee7a tr\u01b0\u1edfng b\u1ed9 ph\u1eadn l\u1ec5 t\u00e2n c\u0169ng s\u1ebd kh\u00f4ng ph\u1ea3i l\u00e0 th\u1ea5p. Theo kh\u1ea3o s\u00e1t th\u00ec v\u1edbi v\u1ecb tr\u00ed n\u00e0y b\u1ea1n c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c h\u01b0\u1edfng m\u1ee9c thu nh\u1eadp giao \u0111\u1ed9ng t\u1eeb 10 \u2013 30 tri\u1ec7u\/ th\u00e1ng, ph\u1ee5 thu\u1ed9c v\u00e0o quy m\u00f4 v\u00e0 y\u00eau c\u1ea7u c\u00f4ng vi\u1ec7c c\u1ee7a t\u1eebng kh\u00e1ch s\u1ea1n.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"450\" src=\"https:\/\/topviecquanly.vn\/blog\/wp-content\/uploads\/2021\/12\/image-51.jpeg\" alt=\"tr\u01b0\u1edfng b\u1ed9 ph\u1eadn l\u1ec5 t\u00e2n l\u00e0 g\u00ec 1\" class=\"wp-image-1463\" srcset=\"https:\/\/topviecquanly.vn\/blog\/wp-content\/uploads\/2021\/12\/image-51.jpeg 800w, https:\/\/topviecquanly.vn\/blog\/wp-content\/uploads\/2021\/12\/image-51-711x400.jpeg 711w, https:\/\/topviecquanly.vn\/blog\/wp-content\/uploads\/2021\/12\/image-51-768x432.jpeg 768w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><figcaption> <em>\u00a0M\u1ee9c l\u01b0\u01a1ng c\u1ee7a tr\u01b0\u1edfng b\u1ed9 ph\u1eadn l\u1ec5 t\u00e2n kh\u00e1 cao<\/em> <\/figcaption><\/figure><\/div>\n\n\n\n<p>Khi \u0111\u1ea3m nh\u1eadn v\u1ecb tr\u00ed n\u00e0y b\u1ea1n c\u1ea7n \u0111\u1ea3m b\u1ea3o \u0111\u00e1p \u1ee9ng \u0111\u01b0\u1ee3c nh\u1eefng y\u00eau c\u1ea7u sau:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>L\u00e0 c\u1eed nh\u00e2n ho\u1eb7c th\u1ea1c s\u0129 c\u00e1c ng\u00e0nh l\u1ec5 t\u00e2n, ngo\u1ea1i ng\u1eef, kinh t\u1ebf, qu\u1ea3n tr\u1ecb kinh doanh, du l\u1ecbch kh\u00e1ch s\u1ea1n ho\u1eb7c c\u00e1c chuy\u00ean ng\u00e0nh li\u00ean quan.<\/li><li>&nbsp;\u0110\u00e3 c\u00f3 kinh nghi\u1ec7m t\u1eeb 3- 5 n\u0103m \u1edf v\u1ecb tr\u00ed t\u01b0\u01a1ng \u0111\u01b0\u01a1ng.<\/li><li>&nbsp;Ngo\u1ea1i h\u00ecnh \u01b0a nh\u00ecn, giao ti\u1ebfp t\u1ed1t, trung th\u1ef1c, nhanh nh\u1eb9n, nhi\u1ec7t t\u00ecnh, c\u00f3 tr\u00e1ch nhi\u1ec7m v\u1edbi c\u00f4ng vi\u1ec7c.<\/li><li>Th\u00e0nh th\u1ea1o tin h\u1ecdc v\u0103n ph\u00f2ng v\u00e0 ti\u1ebfng Anh giao ti\u1ebfp t\u1ed1t.<\/li><li>&nbsp;M\u1ed9t s\u1ed1 k\u1ef9 n\u0103ng: k\u1ef9 n\u0103ng thuy\u1ebft tr\u00ecnh, k\u1ef9 n\u0103ng l\u00e0m vi\u1ec7c nh\u00f3m, k\u1ef9 n\u0103ng l\u00e3nh \u0111\u1ea1o,&#8230;<\/li><\/ul>\n\n\n\n<p>C\u00f3 l\u1ebd \u0111\u1ebfn \u0111\u00e2y b\u1ea1n c\u0169ng \u0111\u00e3 hi\u1ec3u \u0111\u01b0\u1ee3c kh\u00e1i ni\u1ec7m Tr\u01b0\u1edfng b\u1ed9 ph\u1eadn l\u1ec5 t\u00e2n l\u00e0 g\u00ec?&nbsp; Vai tr\u00f2 c\u1ee7a tr\u01b0\u1edfng b\u1ed9 ph\u1eadn l\u1ec5 t\u00e2n l\u00e0 g\u00ec r\u1ed3i ph\u1ea3i kh\u00f4ng n\u00e0o? Mong r\u1eb1ng nh\u1eefng th\u00f4ng tin h\u1eefu \u00edch tr\u00ean \u0111\u00e2y s\u1ebd h\u1ed7 tr\u1ee3 b\u1ea1n trong s\u1ef1 nghi\u1ec7p c\u1ee7a m\u00ecnh. Theo d\u00f5i trang \u0111\u1ec3 c\u1eadp nh\u1eadp th\u00eam nhi\u1ec1u th\u00f4ng tin tuy\u1ec3n tr\u01b0\u1edfng b\u1ed9 ph\u1eadn l\u1ec5 t\u00e2n v\u00e0 nhi\u1ec1u v\u1ecb tr\u00ed kh\u00e1c b\u1ea1n&nbsp; nh\u00e9!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Du l\u1ecbch ph\u00e1t tri\u1ec3n c\u00e1c ng\u00e0nh nh\u00e0 h\u00e0ng, kh\u00e1ch s\u1ea1n tr\u1edf th\u00e0nh xu th\u1ebf cho nhi\u1ec1u c\u00e1c b\u1ea1n tr\u1ebb n\u0103ng \u0111\u1ed9ng. Tr\u01b0\u1edfng ph\u00f2ng l\u1ec5 t\u00e2n tr\u1edf th\u00e0nh v\u1ecb tr\u00ed \u0111\u01b0\u1ee3c s\u0103n \u0111\u00f3n h\u01a1n bao gi\u1edd h\u1ebft. Th\u1ebf nh\u01b0ng li\u1ec7u b\u1ea1n \u0111\u00e3 th\u1ef1c s\u1ef1 hi\u1ec3u kh\u00e1i ni\u1ec7m tr\u01b0\u1edfng b\u1ed9 ph\u1eadn l\u1ec5 t\u00e2n l\u00e0 g\u00ec? Vai tr\u00f2 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":1464,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"cybocfi_hide_featured_image":"","footnotes":""},"categories":[84],"tags":[341,342,339,340],"class_list":["post-1459","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-viec-lam-noi-bat","tag-cong-viec-cua-truong-bo-phan-le-tan","tag-cong-viec-cua-truong-bo-phan-le-tan-khach-san","tag-tuyen-truong-bo-phan-le-tan","tag-vai-tro-cua-truong-bo-phan-le-tan"],"aioseo_notices":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Tr\u01b0\u1edfng b\u1ed9 ph\u1eadn l\u1ec5 t\u00e2n l\u00e0 g\u00ec? Vai tr\u00f2 c\u1ee7a tr\u01b0\u1edfng b\u1ed9 ph\u1eadn l\u1ec5 t\u00e2n kh\u00e1ch s\u1ea1n<\/title>\n<meta name=\"description\" content=\"Tr\u01b0\u1edfng b\u1ed9 ph\u1eadn l\u1ec5 t\u00e2n l\u00e0 g\u00ec? Vai tr\u00f2 c\u1ee7a tr\u01b0\u1edfng b\u1ed9 ph\u1eadn l\u1ec5 t\u00e2n l\u00e0 g\u00ec? C\u00f4ng vi\u1ec7c c\u1ee7a tr\u01b0\u1edfng b\u1ed9 ph\u1eadn l\u1ec5 t\u00e2n ra sao hay ch\u01b0a? C\u00f9ng t\u00ecm hi\u1ec3u.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/topviecquanly.vn\/blog\/truong-bo-phan-le-tan-la-gi\/\" \/>\n<meta property=\"og:locale\" content=\"vi_VN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Tr\u01b0\u1edfng b\u1ed9 ph\u1eadn l\u1ec5 t\u00e2n l\u00e0 g\u00ec? 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