{"id":1128,"date":"2021-09-06T08:51:06","date_gmt":"2021-09-06T08:51:06","guid":{"rendered":"https:\/\/topviecquanly.vn\/blog\/?p=1128"},"modified":"2021-10-06T09:33:51","modified_gmt":"2021-10-06T09:33:51","slug":"ky-nang-can-co-o-mot-nguoi-quan-ly","status":"publish","type":"post","link":"https:\/\/topviecquanly.vn\/blog\/ky-nang-can-co-o-mot-nguoi-quan-ly\/","title":{"rendered":"Nh\u1eefng k\u1ef9 n\u0103ng v\u00e0 ph\u1ea9m ch\u1ea5t c\u1ea7n c\u00f3 \u1edf ng\u01b0\u1eddi qu\u1ea3n l\u00fd"},"content":{"rendered":"\n<p>Tr\u1edf th\u00e0nh nh\u1eefng ng\u01b0\u1eddi qu\u1ea3n l\u00fd l\u00e0 m\u1ee5c ti\u00eau ph\u1ea5n \u0111\u1ea5u l\u00e0m vi\u1ec7c c\u1ee7a nhi\u1ec1u ng\u01b0\u1eddi. Tuy nhi\u00ean sau khi tr\u1edf th\u00e0nh qu\u1ea3n l\u00fd, kh\u00f4ng ph\u1ea3i ai c\u0169ng \u0111\u1ee7 b\u1ea3n l\u0129nh \u0111\u1ec3 \u0111\u1ea3m \u0111\u01b0\u01a1ng v\u00e0 ki\u1ec3m so\u00e1t to\u00e0n b\u1ed9 c\u00f4ng vi\u1ec7c m\u00e0 vi\u1ec7c l\u00e0m qu\u1ea3n l\u00fd c\u1ea7n ch\u1ecbu tr\u00e1ch nhi\u1ec7m. V\u1eady \u0111\u00e2u l\u00e0 nh\u1eefng k\u1ef9 n\u0103ng v\u00e0 ph\u1ea9m ch\u1ea5t c\u1ea7n c\u00f3 \u1edf ng\u01b0\u1eddi qu\u1ea3n l\u00fd l\u00e0 g\u00ec? H\u00e3y c\u00f9ng <strong><a href=\"https:\/\/topviecquanly.vn\/\">topviecquanly.vn<\/a><\/strong> theo d\u00f5i b\u00e0i vi\u1ebft d\u01b0\u1edbi \u0111\u00e2y \u0111\u1ec3 hi\u1ec3u h\u01a1n v\u1ec1 v\u1ecb tr\u00ed n\u00e0y.<\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_50 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\">M\u1ee5c L\u1ee5c<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\" role=\"button\"><label for=\"item-69e76dd1989af\" aria-hidden=\"true\"><span style=\"display: flex;align-items: center;width: 35px;height: 30px;justify-content: center;direction:ltr;\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/label><input  type=\"checkbox\" id=\"item-69e76dd1989af\"><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/topviecquanly.vn\/blog\/ky-nang-can-co-o-mot-nguoi-quan-ly\/#Nhung_to_chat_can_co_o_nha_quan_ly\" title=\"Nh\u1eefng t\u1ed1 ch\u1ea5t c\u1ea7n c\u00f3 \u1edf nh\u00e0 qu\u1ea3n l\u00fd?\">Nh\u1eefng t\u1ed1 ch\u1ea5t c\u1ea7n c\u00f3 \u1edf nh\u00e0 qu\u1ea3n l\u00fd?<\/a><ul class='ez-toc-list-level-3'><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/topviecquanly.vn\/blog\/ky-nang-can-co-o-mot-nguoi-quan-ly\/#Co_tam_nhin_xa\" title=\"C\u00f3 t\u1ea7m nh\u00ecn xa\">C\u00f3 t\u1ea7m nh\u00ecn xa<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/topviecquanly.vn\/blog\/ky-nang-can-co-o-mot-nguoi-quan-ly\/#Su_tu_tin\" title=\"S\u1ef1 t\u1ef1 tin\">S\u1ef1 t\u1ef1 tin<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/topviecquanly.vn\/blog\/ky-nang-can-co-o-mot-nguoi-quan-ly\/#Thich_nghi_nhanh_chong_voi_su_thay_doi\" title=\"Th\u00edch nghi nhanh ch\u00f3ng v\u1edbi s\u1ef1 thay \u0111\u1ed5i\">Th\u00edch nghi nhanh ch\u00f3ng v\u1edbi s\u1ef1 thay \u0111\u1ed5i<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/topviecquanly.vn\/blog\/ky-nang-can-co-o-mot-nguoi-quan-ly\/#Chap_nhan_mao_hiem\" title=\"Ch\u1ea5p nh\u1eadn m\u1ea1o hi\u1ec3m\">Ch\u1ea5p nh\u1eadn m\u1ea1o hi\u1ec3m<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/topviecquanly.vn\/blog\/ky-nang-can-co-o-mot-nguoi-quan-ly\/#Khong_ngung_trau_doi_doi_moi\" title=\"Kh\u00f4ng ng\u1eebng trau d\u1ed3i, \u0111\u1ed5i m\u1edbi\">Kh\u00f4ng ng\u1eebng trau d\u1ed3i, \u0111\u1ed5i m\u1edbi<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/topviecquanly.vn\/blog\/ky-nang-can-co-o-mot-nguoi-quan-ly\/#Nguoi_quan_ly_can_co_nhung_ky_nang_nao\" title=\"Ng\u01b0\u1eddi qu\u1ea3n l\u00fd c\u1ea7n c\u00f3 nh\u1eefng k\u1ef9 n\u0103ng n\u00e0o?\">Ng\u01b0\u1eddi qu\u1ea3n l\u00fd c\u1ea7n c\u00f3 nh\u1eefng k\u1ef9 n\u0103ng n\u00e0o?<\/a><ul class='ez-toc-list-level-3'><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/topviecquanly.vn\/blog\/ky-nang-can-co-o-mot-nguoi-quan-ly\/#Ky_nang_giao_tiep_tot\" title=\"K\u1ef9 n\u0103ng giao ti\u1ebfp t\u1ed1t\">K\u1ef9 n\u0103ng giao ti\u1ebfp t\u1ed1t<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/topviecquanly.vn\/blog\/ky-nang-can-co-o-mot-nguoi-quan-ly\/#Ky_nang_ra_quyet_dinh\" title=\"K\u1ef9 n\u0103ng ra quy\u1ebft \u0111\u1ecbnh\">K\u1ef9 n\u0103ng ra quy\u1ebft \u0111\u1ecbnh<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/topviecquanly.vn\/blog\/ky-nang-can-co-o-mot-nguoi-quan-ly\/#Ky_nang_quan_ly_sap_xep_cong_viec\" title=\"K\u1ef9 n\u0103ng qu\u1ea3n l\u00fd, s\u1eafp x\u1ebfp c\u00f4ng vi\u1ec7c\">K\u1ef9 n\u0103ng qu\u1ea3n l\u00fd, s\u1eafp x\u1ebfp c\u00f4ng vi\u1ec7c<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/topviecquanly.vn\/blog\/ky-nang-can-co-o-mot-nguoi-quan-ly\/#Ky_nang_dam_phan_thuyet_phuc\" title=\"K\u1ef9 n\u0103ng \u0111\u00e0m ph\u00e1n, thuy\u1ebft ph\u1ee5c\">K\u1ef9 n\u0103ng \u0111\u00e0m ph\u00e1n, thuy\u1ebft ph\u1ee5c<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Nhung_to_chat_can_co_o_nha_quan_ly\"><\/span><strong>Nh\u1eefng t\u1ed1 ch\u1ea5t c\u1ea7n c\u00f3 \u1edf nh\u00e0 qu\u1ea3n l\u00fd?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Co_tam_nhin_xa\"><\/span><strong>C\u00f3 t\u1ea7m nh\u00ecn xa<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>\u0110\u00e2y l\u00e0 t\u1ed1 ch\u1ea5t m\u00e0 b\u1ea5t c\u1ee9 ng\u01b0\u1eddi l\u00e3nh \u0111\u1ea1o n\u00e0o c\u0169ng c\u1ea7n \u0111\u1ec3 ho\u00e0n th\u00e0nh t\u1ed1t vi\u1ec7c l\u00e0m qu\u1ea3n l\u00fd. T\u1ea1i sao c\u00f3 th\u1ec3 c\u00f3 r\u1ea5t nhi\u1ec1u nh\u00e2n vi\u00ean trong khi ng\u01b0\u1eddi qu\u1ea3n l\u00fd ch\u1ec9 c\u00f3 m\u1ed9t? \u0110\u00f3 l\u00e0 b\u1edfi nh\u00e2n vi\u00ean ch\u1ec9 c\u1ea7n ho\u00e0n th\u00e0nh t\u1ed1t c\u00f4ng vi\u1ec7c \u1edf hi\u1ec7n t\u1ea1i, c\u00f2n ng\u01b0\u1eddi qu\u1ea3n l\u00fd ho\u1ea1ch \u0111\u1ecbnh t\u1ed1t c\u00f4ng vi\u1ec7c ngay trong t\u01b0\u01a1ng lai g\u1ea7n. Qu\u1ea3n l\u00fd lu\u00f4n l\u00e0 ng\u01b0\u1eddi \u0111\u1ee9ng ra gi\u1ea3i quy\u1ebft nh\u1eefng v\u1ea5n \u0111\u1ec1 nan gi\u1ea3i nh\u1ea5t b\u1edfi h\u1ecd \u0111\u00e3 nh\u00ecn r\u00f5 b\u1ea3n ch\u1ea5t s\u1ef1 vi\u1ec7c ngay tr\u01b0\u1edbc khi c\u00e1c nh\u00e2n vi\u00ean b\u1eaft \u0111\u1ea7u suy ngh\u0129 v\u1ec1 n\u00f3.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Su_tu_tin\"><\/span><strong>S\u1ef1 t\u1ef1 tin<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>S\u1ef1 t\u01b0 tin l\u00e0 t\u1ed1 ch\u1ea5t ti\u1ebfp theo c\u1ea7n c\u00f3 n\u1ebfu b\u1ea1n mu\u1ed1n \u0111\u1ea3m nhi\u1ec7m vi\u1ec7c l\u00e0m qu\u1ea3n l\u00fd. Ng\u01b0\u1eddi qu\u1ea3n l\u00fd ph\u1ea3i l\u00e0 ng\u01b0\u1eddi hi\u1ec3u r\u00f5 v\u00e0 tin t\u01b0\u1edfng v\u00e0o kh\u1ea3 n\u0103ng, n\u0103ng l\u1ef1c c\u1ee7a b\u1ea3n th\u00e2n m\u00ecnh d\u00f9 trong b\u1ea5t c\u1ee9 ho\u00e0n c\u1ea3nh n\u00e0o. V\u00e0 c\u01a1 s\u1edf c\u1ee7a s\u1ef1 t\u1ef1 tin n\u00e0y b\u1eaft ngu\u1ed3n t\u1eeb nh\u1eefng ki\u1ebfn th\u1ee9c, tr\u1ea3i nghi\u1ec7m b\u1ea1n \u0111\u00e3 t\u00edch l\u0169y trong th\u1eddi gian d\u00e0i. Ho\u1eb7c n\u1ebfu kh\u00f4ng am hi\u1ec3u ki\u1ebfn th\u1ee9c, k\u1ef9 n\u0103ng n\u00e0o \u0111\u00f3 th\u00ec ng\u01b0\u1eddi qu\u1ea3n l\u00fd c\u0169ng s\u1ebd nhanh ch\u00f3ng h\u1ecdc h\u1ecfi b\u1eb1ng s\u1ef1 th\u00f4ng minh, ch\u0103m ch\u1ec9 c\u1ee7a m\u00ecnh.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/lh4.googleusercontent.com\/IUQqculEKzlTLHajKlz42EdIwyKrU-ucRccOYvW7jOYQ4cNiXj-SUGTl5guxskS7aVE57JV-VCSMbsNYFLQwETEZOwaDOk2xWRTvpto5wtan9YDCguKNXPYo6CcXT4HFXRCM49fC=s0\" alt=\"Ng\u01b0\u1eddi qu\u1ea3n l\u00fd ph\u1ea3i l\u00e0 ng\u01b0\u1eddi hi\u1ec3u r\u00f5 v\u00e0 tin t\u01b0\u1edfng v\u00e0o kh\u1ea3 n\u0103ng, n\u0103ng l\u1ef1c c\u1ee7a b\u1ea3n th\u00e2n m\u00ecnh d\u00f9 trong b\u1ea5t c\u1ee9 ho\u00e0n c\u1ea3nh n\u00e0o\" width=\"800\" height=\"500\"\/><figcaption> <em>Ng\u01b0\u1eddi qu\u1ea3n l\u00fd ph\u1ea3i l\u00e0 ng\u01b0\u1eddi hi\u1ec3u r\u00f5 v\u00e0 tin t\u01b0\u1edfng v\u00e0o kh\u1ea3 n\u0103ng, n\u0103ng l\u1ef1c c\u1ee7a b\u1ea3n th\u00e2n m\u00ecnh d\u00f9 trong b\u1ea5t c\u1ee9 ho\u00e0n c\u1ea3nh n\u00e0o<\/em> <\/figcaption><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Thich_nghi_nhanh_chong_voi_su_thay_doi\"><\/span><strong>Th\u00edch nghi nhanh ch\u00f3ng v\u1edbi s\u1ef1 thay \u0111\u1ed5i<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Nhi\u1ec7m v\u1ee5 ch\u00ednh c\u1ee7a vi\u1ec7c l\u00e0m qu\u1ea3n l\u00fd ch\u00ednh l\u00e0 l\u00ean k\u1ebf ho\u1ea1ch, chi\u1ebfn l\u01b0\u1ee3c l\u00e8o l\u00e1i \u0111\u1ed9i ng\u0169 c\u1ee7a m\u00ecnh mang l\u1ea1i l\u1ee3i \u00edch cho doanh nghi\u1ec7p. Tuy nhi\u00ean th\u01b0\u01a1ng tr\u01b0\u1eddng l\u00e0 n\u01a1i bi\u1ebfn \u0111\u1ed9ng li\u00ean t\u1ee5c. V\u00ec v\u1eady ng\u01b0\u1eddi qu\u1ea3n l\u00fd c\u1ea7n c\u00f3 kh\u1ea3 n\u0103ng th\u00edch nghi nhanh ch\u00f3ng v\u1edbi b\u1ea5t c\u1ee9 s\u1ef1 thay \u0111\u1ed5i n\u00e0o \u0111\u1ec3 \u0111\u01b0a ra nh\u1eefng ph\u01b0\u01a1ng \u00e1n thay \u0111\u1ed5i k\u1ecbp th\u1eddi nh\u1eb1m \u0111\u1ea3m b\u1ea3o m\u1ee5c ti\u00eau c\u00f4ng vi\u1ec7c.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Chap_nhan_mao_hiem\"><\/span><strong>Ch\u1ea5p nh\u1eadn m\u1ea1o hi\u1ec3m<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Kh\u00f4ng ph\u1ea3i l\u00fac n\u00e0o c\u00e1c k\u1ebf ho\u1ea1ch m\u00e0 b\u1ea1n \u0111\u1eb7t ra c\u0169ng tu\u00e2n theo l\u1ecbch tr\u00ecnh s\u1eb5n c\u00f3. Trong nhi\u1ec1u tr\u01b0\u1eddng h\u1ee3p nan gi\u1ea3i, nh\u00e0 qu\u1ea3n l\u00fd s\u1ebd bu\u1ed9c ph\u1ea3i \u0111\u01b0a ra c\u00e1c quy\u1ebft \u0111\u1ecbnh m\u1ea1o hi\u1ec3m \u0111\u1ec3 \u0111\u1ed5i l\u1ea5y l\u1ee3i \u00edch c\u00e0ng to l\u1edbn h\u01a1n cho doanh nghi\u1ec7p. Ch\u1ea5p nh\u1eadn m\u1ea1o hi\u1ec3m s\u1ebd gi\u00fap nh\u00e0 qu\u1ea3n l\u00fd \u0111\u1ec1 cao gi\u00e1 tr\u1ecb b\u1ea3n th\u00e2n \u0111\u1ed1i v\u1edbi doanh nghi\u1ec7p. Tuy nhi\u00ean b\u1ea1n c\u1ea7n chu\u1ea9n b\u1ecb th\u1eadt k\u1ef9 c\u00e0ng tr\u01b0\u1edbc khi \u201cv\u01b0\u1ee3t s\u00f3ng\u201d \u0111\u1ec1 d\u00f9 cho c\u00f3 th\u1ea5t b\u1ea1i th\u00ec c\u0169ng kh\u00f4ng \u1ea3nh h\u01b0\u1edfng qu\u00e1 nhi\u1ec1u t\u1edbi doanh nghi\u1ec7p.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Khong_ngung_trau_doi_doi_moi\"><\/span><strong>Kh\u00f4ng ng\u1eebng trau d\u1ed3i, \u0111\u1ed5i m\u1edbi<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>\u0110\u1ea3m nh\u1eadn vi\u1ec7c l\u00e0m qu\u1ea3n l\u00fd kh\u00f4ng c\u00f3 ngh\u0129a l\u00e0 b\u1ea1n ng\u1eebng h\u1ecdc t\u1eadp ki\u1ebfn th\u1ee9c, n\u00e2ng cao chuy\u00ean m\u00f4n. Ng\u01b0\u1ee3c l\u1ea1i \u1edf v\u1ecb tr\u00ed n\u00e0y, b\u1ea1n c\u00e0ng c\u1ea7n thi\u1ebft trau d\u1ed3i, t\u00edch l\u0169y ki\u1ebfn th\u1ee9c t\u1eeb nh\u1eefng nh\u00e0 qu\u1ea3n l\u00fd \u0111i tr\u01b0\u1edbc c\u0169ng nh\u01b0 c\u1eadp nh\u1eadt nh\u1eefng c\u00f4ng ngh\u1ec7 m\u1edbi \u0111\u1ec3 b\u1eaft k\u1ecbp v\u1edbi th\u1eddi \u0111\u1ea1i.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/lh5.googleusercontent.com\/m95udKRwzdQJu-2t_HKy2Swbj9IjKmjXsvGASQRFfOC55G8mE72U-62uZ97oAIh-H5TrJSSNHnHtoMUD5k094rVqiJFC9k_bvub2UCiD1SqKKWLHJ1WmZ9zg1XhPHwMlcKNJUa-d=s0\" alt=\"C\u00e0ng l\u00ean v\u1ecb tr\u00ed qu\u1ea3n l\u00fd, b\u1ea1n c\u00e0ng c\u1ea7n thi\u1ebft trau d\u1ed3i, t\u00edch l\u0169y ki\u1ebfn th\u1ee9c m\u1edbi li\u00ean t\u1ee5c\" width=\"800\" height=\"500\"\/><figcaption> <em>C\u00e0ng l\u00ean v\u1ecb tr\u00ed qu\u1ea3n l\u00fd, b\u1ea1n c\u00e0ng c\u1ea7n thi\u1ebft trau d\u1ed3i, t\u00edch l\u0169y ki\u1ebfn th\u1ee9c m\u1edbi li\u00ean t\u1ee5c<\/em> <\/figcaption><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Nguoi_quan_ly_can_co_nhung_ky_nang_nao\"><\/span><strong>Ng\u01b0\u1eddi qu\u1ea3n l\u00fd c\u1ea7n c\u00f3 nh\u1eefng k\u1ef9 n\u0103ng n\u00e0o?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Ky_nang_giao_tiep_tot\"><\/span><strong>K\u1ef9 n\u0103ng giao ti\u1ebfp t\u1ed1t<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Khi ti\u1ebfp nh\u1eadn c\u00f4ng vi\u1ec7c l\u00e0m qu\u1ea3n l\u00fd, b\u1ea1n s\u1ebd ph\u1ea3i ti\u1ebfp x\u00fac v\u1edbi r\u1ea5t nhi\u1ec1u \u0111\u1ed1i t\u01b0\u1ee3ng: c\u1ea5p tr\u00ean, nh\u00e2n vi\u00ean c\u1ea5p d\u01b0\u1edbi, \u0111\u1ed1i t\u00e1c, kh\u00e1ch h\u00e0ng. V\u1edbi m\u1ed7i \u0111\u1ed1i t\u01b0\u1ee3ng b\u1ea1n s\u1ebd c\u1ea7n c\u00f3 c\u00e1ch giao ti\u1ebfp v\u00e0 s\u1ef1 \u1ee9ng x\u1eed ph\u00f9 h\u1ee3p.&nbsp;<\/p>\n\n\n\n<p>K\u1ef9 n\u0103ng giao ti\u1ebfp s\u1ebd th\u1ec3 hi\u1ec7n c\u00e1c kh\u00eda c\u1ea1nh nh\u01b0: ti\u1ebfp nh\u1eadn v\u00e0 truy\u1ec1n \u0111\u1ea1t th\u00f4ng tin, s\u1ef1 thay \u0111\u1ed5i, \u0111i\u1ec1u ch\u1ec9nh trong qu\u00e1 tr\u00ecnh giao ti\u1ebfp,.. V\u00e0 \u0111\u1ec3 giao ti\u1ebfp t\u1ed1t, nh\u00e0 qu\u1ea3n l\u00fd c\u0169ng c\u1ea7n bi\u1ebft l\u1eafng nghe \u00fd ki\u1ebfn, quan \u0111i\u1ec3m c\u1ee7a nh\u00e2n vi\u00ean. \u0110i\u1ec1u n\u00e0y s\u1ebd gi\u00fap b\u1ea1n th\u1ea5u hi\u1ec3u t\u00e2m l\u00fd c\u1ea5p d\u01b0\u1edbi c\u1ee7a m\u00ecnh \u0111\u1ed3ng nh\u01b0 c\u00f3 \u0111\u01b0\u1ee3c nh\u1eefng \u00fd ki\u1ebfn m\u1edbi l\u1ea1, hi\u1ec7u qu\u1ea3 cho c\u00f4ng vi\u1ec7c chung.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Ky_nang_ra_quyet_dinh\"><\/span><strong>K\u1ef9 n\u0103ng ra quy\u1ebft \u0111\u1ecbnh<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Qu\u1ea3n l\u00fd l\u00e0 ng\u01b0\u1eddi \u0111\u1ee9ng \u0111\u1ea7u v\u00e0 ch\u1ecbu tr\u00e1ch nhi\u1ec7m tr\u01b0\u1edbc m\u1ecdi ho\u1ea1t \u0111\u1ed9ng c\u1ee7a m\u1ed9t ph\u00f2ng ban, b\u1ed9 ph\u1eadn trong doanh nghi\u1ec7p. Ch\u00ednh v\u00ec v\u1eady trong b\u1ea5t c\u1ee9 tr\u01b0\u1eddng h\u1ee3p n\u00e0o, qu\u1ea3n l\u00fd c\u0169ng s\u1ebd l\u00e0 ng\u01b0\u1eddi ra quy\u1ebft \u0111\u1ecbnh cu\u1ed1i c\u00f9ng. N\u1ebfu kh\u00f4ng c\u00f3 k\u1ef9 n\u0103ng ra quy\u1ebft \u0111\u1ecbnh, b\u1ea1n s\u1ebd kh\u00f4ng th\u1ec3 gi\u1ea3i quy\u1ebft \u0111\u01b0\u1ee3c c\u00e1c v\u1ea5n \u0111\u1ec1 m\u00e0 c\u00f4ng ty \u0111\u1eb7t ra.<\/p>\n\n\n\n<p>V\u1eady l\u00e0m sao \u0111\u1ec3 r\u00e8n luy\u1ec7n k\u1ef9 n\u0103ng n\u00e0y? B\u1ea1n h\u00e3y t\u00edch c\u1ef1c trau d\u1ed3i chuy\u00ean m\u00f4n, n\u1eafm b\u1eaft t\u00e2m l\u00fd kh\u00e1ch h\u00e0ng v\u00e0 ph\u00e2n t\u00edch xu h\u01b0\u1edbng th\u1ecb tr\u01b0\u1eddng, l\u1eddi khuy\u00ean t\u1eeb c\u00e1c chuy\u00ean gia. \u0110\u00e2y l\u00e0 c\u01a1 s\u1edf \u0111\u1ec3 b\u1ea1n \u0111\u01b0a ra l\u1ef1a ch\u1ecdn ph\u00f9 h\u1ee3p, \u0111\u00fang \u0111\u1eafn v\u00e0 mang l\u1ea1i l\u1ee3i \u00edch t\u1ed1t nh\u1ea5t cho doanh nghi\u1ec7p.<\/p>\n\n\n\n<figure class=\"wp-block-image is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/lh6.googleusercontent.com\/upEAHMWqe_eWBht46ch4IJProIvgJHSz7nwqiOTk_8SdKl2btZ-tEZO1vcBAS6tbvje4aynsID5L3S6jmriN2UJjluUVXxsB0IjmufoRVn8rcB-25EYHYZRMynbbCzp-UYz1W9BT=s0\" alt=\"K\u1ef9 n\u0103ng ra quy\u1ebft \u0111\u1ecbnh s\u1ebd gi\u00fap ng\u01b0\u1eddi qu\u1ea3n l\u00fd gi\u1ea3i quy\u1ebft c\u00e1c v\u1ea5n \u0111\u1ec1 c\u00f4ng ty \u0111ang g\u1eb7p ph\u1ea3i nhanh ch\u00f3ng, hi\u1ec7u qu\u1ea3 nh\u1ea5t\" width=\"800\" height=\"500\"\/><figcaption> <em>K\u1ef9 n\u0103ng ra quy\u1ebft \u0111\u1ecbnh s\u1ebd gi\u00fap ng\u01b0\u1eddi qu\u1ea3n l\u00fd gi\u1ea3i quy\u1ebft c\u00e1c v\u1ea5n \u0111\u1ec1 c\u00f4ng ty \u0111ang g\u1eb7p ph\u1ea3i nhanh ch\u00f3ng, hi\u1ec7u qu\u1ea3 nh\u1ea5t<\/em> <\/figcaption><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Ky_nang_quan_ly_sap_xep_cong_viec\"><\/span><strong>K\u1ef9 n\u0103ng qu\u1ea3n l\u00fd, s\u1eafp x\u1ebfp c\u00f4ng vi\u1ec7c<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>C\u00f4ng vi\u1ec7c m\u00e0 qu\u1ea3n l\u00fd c\u1ea7n th\u1ef1c hi\u1ec7n s\u1ebd r\u1ea5t nhi\u1ec1u: l\u00ean k\u1ebf ho\u1ea1ch ho\u1ea1t \u0111\u1ed9ng cho ph\u00f2ng ban, gi\u00e1m s\u00e1t c\u00f4ng vi\u1ec7c nh\u00e2n vi\u00ean c\u1ea5p d\u01b0\u1edbi, b\u00e1o c\u00e1o v\u1edbi c\u1ea5p tr\u00ean, g\u1eb7p m\u1eb7t \u0111\u1ed1i t\u00e1c &#8211; kh\u00e1ch h\u00e0ng. V\u00ec v\u1eady \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o vi\u1ec7c l\u00e0m qu\u1ea3n l\u00fd di\u1ec5n ra thu\u1eadn l\u1ee3i, b\u1ea1n c\u1ea7n c\u00f3 k\u1ef9 n\u0103ng qu\u1ea3n l\u00fd, s\u1eafp x\u1ebfp c\u00e1c c\u00f4ng vi\u1ec7c theo th\u1ee9 t\u1ef1 \u01b0u ti\u00ean v\u00e0 \u0111\u1ea3m b\u1ea3o th\u1ef1c hi\u1ec7n theo \u0111\u00fang ti\u1ebfn \u0111\u1ed9 \u0111\u00e3 \u0111\u1eb7t ra.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Ky_nang_dam_phan_thuyet_phuc\"><\/span><strong>K\u1ef9 n\u0103ng \u0111\u00e0m ph\u00e1n, thuy\u1ebft ph\u1ee5c<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>\u0110\u00e0m ph\u00e1n, thuy\u1ebft ph\u1ee5c l\u00e0 nh\u1eefng ho\u1ea1t \u0111\u1ed9ng kh\u00f4ng th\u1ec3 thi\u1ebfu trong qu\u00e1 tr\u00ecnh ti\u1ebfp nh\u1eadn vi\u1ec7c l\u00e0m qu\u1ea3n l\u00fd. B\u1ea1n c\u00f3 th\u1ec3 ph\u1ea3i th\u1ef1c hi\u1ec7n \u0111\u00e0m ph\u00e1n c\u00e1c h\u1ee3p \u0111\u1ed3ng v\u1edbi kh\u00e1ch h\u00e0ng, thuy\u1ebft ph\u1ee5c h\u1ecd \u0111\u1ed3ng \u00fd theo c\u00e1c \u0111i\u1ec1u kho\u1ea3n c\u00f3 l\u1ee3i nh\u1ea5t cho doanh nghi\u1ec7p. Ho\u1eb7c \u0111\u01a1n gi\u1ea3n l\u00e0 b\u1ea1n th\u1ef1c hi\u1ec7n \u0111\u00e0m ph\u00e1n, thuy\u1ebft ph\u1ee5c nh\u00e2n vi\u00ean c\u1ea5p d\u01b0\u1edbi th\u1ef1c hi\u1ec7n theo nh\u1eefng k\u1ebf ho\u1ea1ch \u0111\u00e3 \u0111\u1ec1 ra. S\u1edf h\u1eefu k\u1ef9 n\u0103ng \u0111\u00e0m ph\u00e1n, thuy\u1ebft ph\u1ee5c s\u1ebd gi\u00fap nh\u00e0 qu\u1ea3n l\u00fd \u0111i\u1ec1u h\u01b0\u1edbng m\u1ecdi ho\u1ea1t \u0111\u1ed9ng theo h\u01b0\u1edbng c\u00f3 l\u1ee3i nh\u1ea5t v\u1edbi doanh nghi\u1ec7p.<\/p>\n\n\n\n<p>Tr\u00ean \u0111\u00e2y l\u00e0 to\u00e0n b\u1ed9 nh\u1eefng t\u1ed1 ch\u1ea5t, k\u1ef9 n\u0103ng c\u1ea7n c\u00f3 \u1edf m\u1ed9t ng\u01b0\u1eddi qu\u1ea3n l\u00fd. \u0110\u00e2y l\u00e0 v\u1ecb tr\u00ed, m\u1eaft x\u00edch quan tr\u1ecdng gi\u00fap doanh nghi\u1ec7p lu\u00f4n v\u1eadn h\u00e0nh m\u01b0\u1ee3t m\u00e0, hi\u1ec7u qu\u1ea3. N\u1ebfu b\u1ea1n \u0111ang c\u00f3 \u00fd \u0111\u1ecbnh \u1ee9ng tuy\u1ec3n c\u00e1c v\u1ecb tr\u00ed vi\u1ec7c l\u00e0m qu\u1ea3n l\u00fd th\u00ec c\u1ea7n r\u00e8n luy\u1ec7n nh\u1eefng ph\u1ea9m ch\u1ea5t n\u00e0y ngay t\u1eeb b\u00e2y gi\u1edd \u0111\u1ec3 t\u1ea1o l\u1ee3i th\u1ebf v\u01b0\u1ee3t qua nh\u1eefng \u1ee9ng vi\u00ean kh\u00e1c.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Tr\u1edf th\u00e0nh nh\u1eefng ng\u01b0\u1eddi qu\u1ea3n l\u00fd l\u00e0 m\u1ee5c ti\u00eau ph\u1ea5n \u0111\u1ea5u l\u00e0m vi\u1ec7c c\u1ee7a nhi\u1ec1u ng\u01b0\u1eddi. Tuy nhi\u00ean sau khi tr\u1edf th\u00e0nh qu\u1ea3n l\u00fd, kh\u00f4ng ph\u1ea3i ai c\u0169ng \u0111\u1ee7 b\u1ea3n l\u0129nh \u0111\u1ec3 \u0111\u1ea3m \u0111\u01b0\u01a1ng v\u00e0 ki\u1ec3m so\u00e1t to\u00e0n b\u1ed9 c\u00f4ng vi\u1ec7c m\u00e0 vi\u1ec7c l\u00e0m qu\u1ea3n l\u00fd c\u1ea7n ch\u1ecbu tr\u00e1ch nhi\u1ec7m. V\u1eady \u0111\u00e2u l\u00e0 nh\u1eefng k\u1ef9 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":1129,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"cybocfi_hide_featured_image":"","footnotes":""},"categories":[86],"tags":[],"class_list":["post-1128","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-chia-se-kinh-nghiem"],"aioseo_notices":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Nh\u1eefng k\u1ef9 n\u0103ng v\u00e0 ph\u1ea9m ch\u1ea5t c\u1ea7n c\u00f3 \u1edf ng\u01b0\u1eddi qu\u1ea3n l\u00fd - topviecquanly<\/title>\n<meta name=\"description\" content=\"\u0110\u00e2u l\u00e0 nh\u1eefng k\u1ef9 n\u0103ng v\u00e0 ph\u1ea9m ch\u1ea5t c\u1ea7n c\u00f3 \u1edf ng\u01b0\u1eddi qu\u1ea3n l\u00fd l\u00e0 g\u00ec? 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